When can Ι make a reservation?
Each year, we accept bookings by email starting January 1st and by phone during the months May thru October. As soon as you are sure about your arrival and departure dates, you can get in touch with us!
Can I choose my pitch?
It goes without saying that we will note customer’s wishes concerning the pitch and that we will consider the size of the tent or vehicle you will arrive with. Due to organizational reasons however we cannot guarantee that you will get a particular pitch.
Do I have to pay anything in advance?
Yes, when a pitch is reserved we request an advance payment per pitch. As soon as we have agreed on the reservation we will let you know our bank data and you will then need to make the deposit within seven days.
What do I have to do in order to make the money transfer?
When sending the advance payment please enter the following as purpose of the remittance:
- The booking code that we will have named
- Your arrival and departure dates
Since remittances from foreign to Greek banks may take up to three days to arrive it is advised that you send us proof of remittance by email.
Important: Should the advance payment (or proof of remittance) not have arrived until the agreed date we will assume that you have changed your mind about the reservation and automatically cancel your booking.
Will I get a booking confirmation?
What happens in case of cancellation? Will the advance payment be returned to me?
If you cancel at least twenty days before your programmed arrival date, the full amount minus the transfer expenses will be returned to you.
If you cancel between 20 and 10 days before your planned arrival date, half of the amount will be refunded.
Should you cancel less than 10 days before your planned arrival date, no money will be refunded.